Charlene Richard is a clinical social worker in Calgary, Alberta. She has been working with adults in addictions and mental health since 2005 and providing workshops since 2008. She has presented nationally and internationally on trauma-informed compassion fatigue resilience and trauma-informed practice. Charlene left full-time public mental health in the summer of 2018 to focus on supporting individuals and organizations with workshops and consulting. In the Fall of 2018 she won two business awards for her private practice, Caring Safely, and has since created the program Private Practice Bliss™ to teach others how to build a successful private practice. She is also teaching at the Faculty of Social Work, University of Calgary and is the author of 20 Quick Strategies to Help Patients and Clients Manage Stress, which was published in 2015.