We know that many Social Workers across Canada provides virtual services to clients through video conference, Skype, Zoom, and telephone. This page offers some resources to support Social Workers in this process.
If you have not yet purchased liability insurance for your practice, click here to access CASW’s national liability insurance program offered through BMS – it is the only program in Canada for social workers with coverage specific to E-services.
CASW advises you to review the Standards of Practice on this subject put forward by your Provincial Regulatory Body:
Additional Resources
CASW Private Practice Portal – scroll to 3.3 Virtual Counselling.
CASW Social Media Use and Social Work Practice
NASW, ASWB, CSWE and CSWA Standards for Technology in Social Work Practice
Social Work Today: Eye on Ethics
CASW Webinars
- Help is on the Line: Incorporating Technology into Therapy
- Telehealth & Social Work Practice Same ethical practice – different locations
- Current State of COVID-19: Telehealth, Liability, and Business Insurance Considerations
- Connecting the disconnected: How technology can be used to reduce social isolation among older adults
- Providing E-Services to Clients: What are the Risks?