While balancing a large caseload, facilitating groups, and completing EMDR training, Melanie recognized there were limited services for our local transgender community. Instead of referring clients to a provincial website and suggesting they seek services in elsewhere, Melanie figured out a better plan. She connected with resources in the lower mainland, developed and continues to facilitate a Transgender Support Group, and is certified to complete hormone assessments. She is currently training to also complete gender affirmation surgery assessments. Melanie will be the only person north of Prince George with the ability to complete these assessments which makes her an asset to northern practice. In order to adapt to client need, she has made her support group accessible by teleconference for those living outside of the community. Terrace is lucky to have Melanie is a local professional but she reaches beyond our city limits to ensure those who need support, have the same opportunities across the north.